Cookie Policy
Please read this policy carefully. It governs how we collect, use, and protect your personal data through cookies.
Cookie Policy
Spring Institute of FinTech
Last updated: June 2026
This Cookie Policy explains how Spring Institute of FinTech, operated by FinTech Training Pte. Ltd., uses cookies and similar technologies on the SIF website, learning management system, applications and related digital services.
This Cookie Policy should be read together with SIF’s Privacy Policy, Website Terms of Use and Student Terms and Conditions.
1. What are cookies?
Cookies are small text files placed on your browser or device when you visit a website. Cookies help websites recognise your device, remember your preferences, maintain sessions, improve functionality and understand how users interact with the website.
SIF may also use similar technologies, including:
a. pixels; b. tags; c. scripts; d. local storage; e. session storage; f. software development kits; g. device identifiers; h. log files; and i. similar tracking or storage technologies.
In this Cookie Policy, references to “cookies” include these similar technologies.
2. Why SIF uses cookies
SIF may use cookies to:
a. operate the website and learning platform; b. keep you signed in; c. maintain secure sessions; d. remember cookie preferences; e. support course access; f. protect accounts from misuse; g. process enrolments and payments; h. detect errors and improve performance; i. understand how users interact with SIF services; j. improve learning experience; k. measure campaign performance; l. support scholarship, coupon and promotional campaigns; and m. provide relevant communications where permitted.
3. Types of cookies we use
SIF may use the following types of cookies.
3.1 Strictly necessary cookies
These cookies are required for the website and Platform to function properly.
They may be used for:
a. login and authentication; b. session management; c. account security; d. fraud prevention; e. payment flow; f. load balancing; g. cookie preference storage; h. course access control; and i. platform stability.
Strictly necessary cookies cannot usually be disabled through SIF’s cookie preference centre because the website or Platform may not work properly without them. You may disable them through your browser settings, but doing so may affect login, course access, payment verification and security features.
3.2 Functional cookies
Functional cookies help SIF remember choices you make and improve your experience.
They may be used for:
a. language preferences; b. display preferences; c. region or country settings; d. saved login preferences; e. course dashboard preferences; f. accessibility settings; and g. user interface preferences.
If you disable functional cookies, some personalisation features may not work properly.
3.3 Analytics and performance cookies
Analytics cookies help SIF understand how users interact with the website and Platform.
They may be used to collect information about:
a. pages visited; b. time spent on pages; c. course pages viewed; d. referral sources; e. browser and device type; f. errors and crashes; g. platform performance; h. traffic patterns; and i. feature usage.
SIF uses this information to improve website performance, learning experience, course design, user support and technical reliability.
Where reasonably practicable, analytics information will be aggregated or anonymised.
3.4 Marketing and campaign cookies
Marketing cookies may be used to measure and improve SIF communications, campaigns and promotions.
They may help SIF understand:
a. which campaigns led users to the website; b. whether users engaged with course pages; c. whether scholarship or coupon campaigns are effective; d. whether event promotions are reaching the intended audience; and e. how to improve future communications.
Marketing cookies may be set by SIF or by third-party platforms used for campaigns, analytics or social media integrations.
3.5 Social media and embedded content cookies
SIF may embed or link to content from third-party platforms, such as video platforms, social media platforms, community platforms or webinar tools.
These third parties may set cookies or collect information when you interact with embedded content, share buttons, videos, community widgets or social media features.
SIF does not control third-party cookies placed by those platforms. You should review the relevant third-party cookie and privacy policies.
3.6 Payment and security cookies
Where you make a payment, redeem a coupon or upload payment proof, payment providers, wallet providers or security providers may use cookies or similar technologies to:
a. process payment; b. prevent fraud; c. detect suspicious transactions; d. verify sessions; e. support payment redirects; and f. comply with security requirements.
These cookies may be controlled by the relevant payment provider.
4. Cookie table
SIF should complete the table below after carrying out a cookie audit of the live website and learning management system.
Until the cookie audit is completed, the table should be treated as a template.
| Cookie category | Example purpose | Who sets it | Typical duration |
|---|---|---|---|
| Strictly necessary | Login, session management, authentication, security, CSRF protection, cookie preference storage | SIF / LMS / hosting provider | Session to 12 months |
| Course access | Remember enrolment status, maintain course dashboard session, support LMS navigation | SIF / LMS provider | Session to 12 months |
| Payment flow | Support checkout, payment redirect, fraud prevention and transaction verification | Payment provider / SIF | Session to 24 months |
| Functional | Remember language, display, accessibility or dashboard preferences | SIF / LMS provider | Session to 12 months |
| Analytics | Measure website traffic, page views, errors, performance and feature usage | SIF / analytics provider | Session to 24 months |
| Campaign measurement | Track course campaigns, coupon campaigns, scholarship promotions and event engagement | SIF / campaign provider | Session to 24 months |
| Social media | Enable sharing, embedded content, social login or social media integrations | Third-party social platform | Determined by third party |
| Security | Detect suspicious activity, protect accounts and prevent abuse | SIF / security provider | Session to 24 months |
Before publication, SIF should replace the “example purpose” entries with the actual cookie names, providers and durations used on the live site.
5. Consent and cookie preferences
When you first visit the SIF website, we may display a cookie banner or cookie preference tool.
Depending on your location and the type of cookie, you may be able to:
a. accept all cookies; b. reject non-essential cookies; c. manage cookie categories; d. change preferences later; and e. withdraw consent for non-essential cookies.
Strictly necessary cookies may remain active because they are required for the website, security, login, payment or course access functions.
SIF will not use non-essential cookies in a way that is inconsistent with applicable consent requirements.
6. How to manage cookies
You can manage cookies in the following ways.
6.1 Cookie preference centre
Where available, you may use the SIF cookie preference centre to manage non-essential cookies.
6.2 Browser settings
Most browsers allow you to:
a. block cookies; b. delete existing cookies; c. block third-party cookies; d. receive alerts before cookies are stored; and e. browse in private or incognito mode.
Your browser settings may not block all tracking technologies, and disabling cookies may affect website functionality.
6.3 Device settings
Some devices allow you to manage advertising identifiers, app tracking, push notifications and similar technologies through device settings.
6.4 Third-party controls
Some analytics, advertising, social media and payment providers offer their own preference tools or opt-out mechanisms. SIF does not control those third-party tools.
7. Consequences of disabling cookies
If you disable or reject certain cookies, parts of the SIF website or Platform may not function properly.
For example, you may be unable to:
a. stay logged in; b. access courses smoothly; c. complete payment; d. redeem coupons; e. maintain security sessions; f. save preferences; g. receive personalised dashboard settings; h. use social login; or i. access embedded content.
Disabling analytics or marketing cookies should not prevent you from using core website features, but it may reduce SIF’s ability to improve the Platform or measure campaign effectiveness.
8. Third-party cookies
Some cookies may be set by third parties that provide services to SIF, such as:
a. hosting providers; b. learning management system providers; c. analytics providers; d. payment processors; e. fraud-prevention providers; f. social login providers; g. video hosting providers; h. webinar providers; i. customer support tools; j. advertising or campaign platforms; and k. embedded content providers.
Third-party cookies are governed by the relevant third party’s own policies.
SIF is not responsible for third-party cookie practices, but we will take reasonable steps to work with reputable service providers and to provide appropriate information where practicable.
9. Cookies and personal data
Some cookies may collect or be linked to personal data, such as IP address, device identifiers, account identifiers, login activity, course access logs or usage behaviour.
Where cookie data is personal data, SIF will handle it in accordance with the SIF Privacy Policy.
SIF may use cookie data for:
a. website operation; b. platform security; c. account protection; d. course access; e. analytics; f. service improvement; g. fraud prevention; h. campaign measurement; and i. compliance or dispute handling.
10. Updates to this Cookie Policy
SIF may update this Cookie Policy from time to time to reflect changes in cookies, technologies, service providers, legal requirements, platform features or SIF practices.
Updated versions will be published on the Platform.
The “Last updated” date will indicate the latest version.
11. Contact us
For questions about this Cookie Policy or SIF’s use of cookies, please contact:
Spring Institute of FinTech
Operated by FinTech Training Pte. Ltd.
Data Protection Officer
Email: [email protected]
Operations & Support Team
Email: [email protected]
Legal & Compliance Department
Email: [email protected]